Last Updated: 25-Dec-2025
BulkSMS.bz is committed to protecting your personal information and ensuring a secure user experience. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our messaging and digital services.
1. Information We Collecta. Personal Information
- Name
- Email address
- Mobile number
- Business details
- Billing information
b. Technical Information
- IP address
- Browser type
- Device details
- Usage and access logs
c. Messaging & Platform Data
- Sender IDs
- SMS / WhatsApp / RCS templates
- API usage
- Delivery reports
- Customer contact data uploaded for communication
We do not read or access the content of your messages except for troubleshooting or compliance requests.
2. How We Use Your Information- Account creation and verification
- Processing payments and managing billing
- Sending OTPs, alerts, and service notifications
- Delivering SMS, WhatsApp, RCS, and other communication services
- Improving platform performance and security
- Compliance with TRAI, DLT, WhatsApp, RCS, and legal regulations
- Providing customer support
We do not sell, rent, or trade your personal data with third parties.
3. Data SecurityWe use secure servers, encryption, access controls, and monitoring systems to protect all user data. Despite strong measures, no digital platform is 100% risk-free. Users are responsible for protecting passwords, API keys, and dashboard access.
4. Sharing of Information- Telecom operators
- WhatsApp Business API providers
- RCS partners
- Payment gateways
- Regulatory bodies (TRAI, DLT)
- Hosting and infrastructure providers
Sharing is limited strictly to service delivery and compliance purposes.
5. Cookies & Tracking- Improve user experience
- Enable seamless login sessions
- Track website performance
- Analyze traffic and behavior patterns
- Uploaded data must be legally collected and consent-based
- No spam, fraud, or harmful content usage
- DLT registration and compliance for SMS
- Confidentiality of API keys and login credentials
BulkSMS.bz may include links to external websites. We are not responsible for the content, security, or privacy practices of third-party platforms.
8. Data RetentionWe retain data only as long as required for service delivery, legal obligations, fraud prevention, and dispute resolution. Users may request account deletion, subject to legal requirements.
9. Your Rights- Access stored information
- Correction of inaccurate details
- Deletion of personal data (subject to law)
- Restriction of processing in special cases
BulkSMS.bz may update this policy periodically. Continued use of our services implies acceptance of the updated version.
11. Contact UsEmail: sales@bulksms.bz
Phone: 9993099926
Address: 202-C, Princes' Business Skyline, AB Road, Vijay Nagar, Indore, Madhya Pradesh 452001
